HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service
SKU: 68891285023

HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service

$644.74 $716.38
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Description

HPE Pointnext Tech Care Basic - Extended Service - 4 Year - ServiceThe HPE Pointnext Tech Care Basic Extended Service 4 Year Service is designed to keep your systems operating smoothly and efficiently, ensuring that your technology investments deliver maximum value. This comprehensive service package provides peace of mind with predictable costs, on site support, and rapid solutions to any technical issues that may arise. Whether you run a small business or a large enterprise, this service will help minimize downtime

The HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service is designed to keep your systems operating smoothly and efficiently, ensuring that your technology investments deliver maximum value. This comprehensive service package provides peace of mind with predictable costs, on-site support, and rapid solutions to any technical issues that may arise. Whether you run a small business or a large enterprise, this service will help minimize downtime and maintain productivity.

  • Comprehensive Maintenance: Enjoy a predictable total cost of ownership with the HPE Pointnext Tech Care Basic service that covers all aspects of your system maintenance, allowing for efficient budget management.
  • Parts Replacement Service: This service includes parts replacement, giving you peace of mind should any mishaps occur, ensuring that your systems remain operational without unexpected expenses.
  • On-site Support: With on-site availability of HPE experts, you can count on quick solutions and reduced downtime, as professional support is just a call away.
  • Reliable Maintenance: The parts and labor service characteristics allow for dependable maintenance, enhancing usability and ensuring that your systems are functioning at their best.
  • Next Business Day Response: Enjoy a guaranteed next business day service response time for parts and labor within a 100-mile radius, ensuring timely completion of service tasks with increased dependability.

Technical Details of Product

  • Service Type: HPE Pointnext Tech Care Basic - Extended Service
  • Duration: 4 Years
  • Support Hours: 9 x 5 (9 hours a day, 5 days a week)
  • Response Time: Next Business Day for parts and labor
  • Service Type: On-site Maintenance
  • Service Coverage: Distance from customer site - 100 miles

How to Install

To make the most of your HPE Pointnext Tech Care Basic service, simply follow these steps:

  1. Purchase the HPE Pointnext Tech Care Basic - Extended Service package through an authorized HPE reseller or directly from the HPE website.
  2. Receive confirmation and service contract details, which will outline the specific support and maintenance terms.
  3. Coordinate with HPE support to schedule your initial consultation or maintenance visit, ensuring that your systems are assessed and any necessary configurations are made.
  4. Keep your service contract details on hand for easy reference in case you need to engage support services.

Frequently Asked Questions

Q: What is covered under the HPE Pointnext Tech Care Basic service?

A: The HPE Pointnext Tech Care Basic service covers parts replacement, on-site support, and maintenance for your systems, ensuring reliable operation and quick solutions to issues.

Q: How does the next business day service response work?

A: If you require service, our technicians will be on-site the next business day for parts and labor, provided you are within a 100-mile radius from the service location.

Q: What is the duration of the service?

A: The HPE Pointnext Tech Care Basic service is offered for a duration of 4 years, providing extensive coverage for your systems.

Q: Can I extend my service after the initial 4 years?

A: Yes, you can discuss renewal options with your HPE representative closer to the end of your service term to ensure continued support and maintenance.

Q: How do I contact support if I need assistance?

A: Support can be accessed through the HPE support portal or by calling the dedicated customer service line listed in your service contract.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 68891285023

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4.3 ★★★★★
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Verified Purchase
Ryan
Los Angeles, US
★★★★★ 4
It's a good product but not quite a grand slam..
Color: Black, Style: Wireless, Pattern Name: Mouse
I've tried 15+ different mice in the last few years. It would be a bigger number if I wanted to collect them, but I mainly just try to buy the best small to medium-ish ultralight mice in search of my endgame. Won't buy a mouse without seeing reviews first anymore. However, I did main the old wired G502 for a long time before I became a snob. I still like the G502 shape, scroll wheel, and button layout very much despite the fact that it's not going to help me get high scores in aim trainers. The disadvantages caused by the weight and shape are somewhat, but not totally, made up for by the added functionality of the extra buttons, which are also fantastic for productivity. This is an overall solid product with only a few minor flaws that kept me from giving it a perfect score. The good: 1. Weight is noticeably reduced compared to the wired version. 2. The button layout every G502 fan fawns over is now on a wireless mouse. And it's genuinely a great button layout. 3. It's wireless, obviously. 4. Top-tier sensor. 5. Excellent battery life. 6. Infinite scroll wheel go brrrrr The bad: 1. Standard black teflon mouse feet. Not the worst I've seen, but Logitech does have a reputation for putting sh*tty feet on great mice. They at least improved this on the Superlight, but even those were still too thin. These aren't bad, but they could be better. 2. Click feel is substantially worse compared to the old G502. Switches are clearly not the same. Honestly would've been tempted to give this mouse 5 stars if it weren't for the clicks. They aren't heavy and ultra tactile like they were before. They're light and standard-feeling now, which isn't a deal-breaker by any stretch, but it's disappointing. 3. Price. You have to get this thing for less than $100 or it simply isn't worth it. It's a step up from the wired G502 but not to the point of it being worth 3 times as much. Even at a $95 sale price, that's still pushing it. Summary: you're sacrificing click feel and money to improve weight, obtain a nicer scroll wheel, and rid yourself of the atrocity that is the original G502 cable. You're also getting great battery life and excellent, low-latency wireless tech. It's a good mouse, but it's hard to say it's worth triple the amount of its predecessor, especially if you can replace mouse cables. Do not pay more than $100 for this mouse.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 13, 2021
J
Verified Purchase
JD.BuildsPC's
West Palm Beach, US
★★★★★ 5
The best mouse is the best mouse
Color: Black, Style: Wireless, Pattern Name: Mouse
I've used the wired in the past and it was my favorite mouse and after using an ASUS wireless mouse for the last 2 years I decided to go back to the Logi G502 only the wireless version this time. Connectivity is great. Disappointed that it doesn't use USB-C to charge the mouse itself, but whatever. This thing is so great and more comfortable than the last mouse I was using. That's a win All I'm saying is it's great to have this mouse again because it's hard to argue that this is the best mouse for gaming. I can't comment on battery life as I just received it but from the rest of the reviews, its has great battery life. But upon immediate use, I just can't recommend this mouse enough!!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 22, 2026
N
Verified Purchase
Noah Meeks
Bozeman, US
★★★★★ 5
Simply a good mouse.
Color: Black, Style: Wireless, Pattern Name: Mouse
Simply a great mouse, Love the layout of the buttons, it feels very natural is use.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 1, 2026
C
Verified Purchase
Chris Hardwick
Belleville, US
★★★★★ 5
Works flawlessly for drafting use...
Color: Black, Style: Wireless, Pattern Name: Mouse
This mouse has been a great upgrade for my setup. The wireless connection is fast and reliable, and I honestly can’t tell the difference from a wired mouse. The sensor is very responsive, and everything feels smooth and precise, especially combined with the Logitech G mouse pad. I actually use this all day at work for drafting, so precision and comfort really matter, and this mouse delivers on both. I’ve even purchased several more for my drafting team, and everyone has been really happy with it. I also like the customizable weight system—you can adjust it to feel just right in your hand. Overall it feels solid, well made, and comfortable for long hours of use.
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Reviewed in the United States on March 17, 2026
D
Verified Purchase
DANIEL A LIZARRAGA V
Massapequa, US
★★★★★ 5
This is the last mouse you will ever buy
Color: Black, Style: Wireless, Pattern Name: Mouse
Just buy it. What can be said about this mouse that hasn't been said before? This is the perfect mouse, there is no contest. I know it is a bit on the pricier side, but if you need a mouse, just get the cheapest one you can get and start saving to get this one, IT'S THAT GOOD. The mouse glides over any decent mouse pad, you don't need to get a Logitech one. The shape is perfect for all kinds of grips and the weight system is great for customization. The led has different brightness levels, including turning it off completely to save more battery, and the keys are just silent and satisfying to press. Again, this is the best mouse ever, no other mouse will offer a better value for your money than this one. A bit steep, yes, but worth it.
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Reviewed in the United States on March 20, 2026

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